Outbound

An outbound call center makes outgoing calls to valued customers. Sales teams typically run outbound centers to potential customers about their products. Companies also might make outbound calls to survey shoppers and collect market research. The Sampark™ dialer outbound technology is precisely this kind of tool. Outbound Contact Center software is the perfect solution for businesses that make large volumes of outgoing calls. With this solution, you can manage and motivate agents, generate high-quality leads, and give great caller experiences.

To achieve this, without compromising on dialler performance, we have developed a set of new and original technologies, under the Sampark™ banner, which challenge the orthodoxies that have dominated the dialler industry for too long.

Sampark™ dialer allows users to enjoy all the benefits of predictive dialing (including Answer Machine Detection or AMD) without any of the associated risks which have been accepted as unavoidable for many years.

To achieve this, without compromising on dialler performance, we have developed a set of new and original technologies, under the Sampark™ banner, which challenge the orthodoxies that have dominated the dialler industry for too long.