CRM

CRM ( Customer Relationship Management ) helps you manage customers, accelerate your sales pipeline, and have total control over your business processes. With our feature-rich CRM software, you can automate your business workflow with phone, text, and email capabilities and it can go much further into making one feel special and unique each time you communicate.

With our CRM, you can get started in minutes with the point and click CRM import wizard and easy contact management tools. We also provide customizable fields and display options so your CRM fits your business perfectly.

CRM integration is the seamless connectivity between your CRM software and third-party applications like Email, SMS, Whatsapp, etc. These integrations result in automated actions that expand the functionality of your software, eliminating the need to toggle back and forth between systems.

With workflow triggers, you and your employees won't have to manually change CRM record information. Track customers through their journey with custom milestones and progress detection. Our CRM helps quicken the pace of closing deals and frees up your agents' time through sales automation.

Callers will love your customer service when you use Sampark CRM's automatic CRM record popup screens. When you use IVR with CRM, you can even play different phone menus based on the caller's pipeline stage. This is where most CRM systems fall short.

Sampark CRM system is supported with a smart integration framework. It ensures the right data at the right time, enables automation and orchestration of workflows and key CRM processes across applications (ERP, social media, phone systems, lead generation, reporting software, mobile devices, calendars, e-commerce systems, among others applications). A smart CRM integration improves employee productivity, as well as customer experience.